Customer Service
We are here to help you review your account, pay your bill, or learn about rebates and payment assistance programs.
We are here to help you review your account, pay your bill, or learn about rebates and payment assistance programs.
Pay your bill or manage your TID electric account quickly and easily with My TID.
Easily start new electric service with TID or stop or transfer an existing service.
TID is the smart energy partner for your home or business with rebates, energy-saving tips, and more.
Learn how you can save when switching to energy efficiency products in your home or business.
Learn more about electric vehicles and TID’s EV Programs.
Learn more and find out if going solar is right for you.
Whether online or in person, there are several easy ways to pay your TID electric bill.
Customize your payment options with My TID.
Make a one-time payment online without signing in.
Set up automatic, recurring payments.
Visit our Customer Service locations in Turlock or Ceres, or visit an authorized pay station to make payments in person. 24 hour payment kiosks are available outside our Turlock and Ceres office locations.
Turlock Office
333 E. Canal Dr.
Monday-Friday, 7:30 a.m. to 5:00 p.m.
Ceres Office
2944 3rd St.
Monday-Friday, 8:30 a.m. to 5:00 p.m.
Patterson
Patterson Family Pharmacy
101 S. Del Puerto Ave.
Monday-Friday, 8:30 a.m. to 5:00 p.m.,
Saturday, 9:00 a.m. to 1:00 p.m.
Hughson
Carranza Pharmacy
2431 3rd St.
Monday-Friday, 10:00 a.m. to 4:00 p.m.,
Saturday, 10:00 a.m. to 2:00 p.m.
Denair
Denair Community Center
3850 N. Gratton Rd.
Monday-Thursday, 7:15 a.m. to 4:45 p.m.,
Friday, 7:15 a.m. to 12:00 p.m.
Hilmar
Farmers & Merchants Bank
19925 W. 1st St.
Monday-Thursday, 9:00 a.m. to 4:00 p.m.,
Friday, 9:00 a.m. to 6:00 p.m.
Delhi
Liberty Market
16385 W. Schendel Rd.
Monday-Wednesday & Friday, 10:00 a.m. to 2:00 p.m.,
3:00 to 4:30 p.m. (closed Thursday)
Modesto
Familia Farmacia
1757 Crows Landing Rd.
Monday-Friday, 10:00 a.m. to 4:00 p.m.
*Authorized Pay Stations only accept check or cash.
Call us at (209) 883-8222 to make a payment by phone.
Call (866) 742-8991 to make electric and domestic water payments, available 24/7.
Our Customer Service representatives are available to take payments Monday through Friday from 8 a.m. to 5 p.m.